Account Planning Solution
Client Name: SAP
Location: Waldorf, Germany
Industry: IT
Products/Services: Enterprise Software, Consulting, Education
Revenue: €10.25 billion*
Employees: 51,447**
*FY 2007, **at the end of FY 2007
Project Objectives

  • Together with SAP IT, develop and implement a CRM add-on solution for account planning for use by SAP Global Sales

  • Create a template based solution that is easy to rollout to other countries/regions

  • Deploy an intuitive and user friendly interface

  • Fully integrate with SAP CRM and utilize standard CRM objects and data
  • Tight 16 week delivery timeframe
Implementation Highlights
  • On time - 16 weeks implementation in time for SAP FKOM in Jan 2008
  • On budget
  • Over 3,000 account executives are currently using the tool
  • Solution utilised leading edge UI technology and SAP SOA architecture
  • Innovative and revolutionary user interface
Benefits

  • Tight and seamless integration with data in existing systems such as SAP CRM and ERP to provide a consolidated view of customers for account executives

  • Revolutionary UI leading to greater user interaction, satisfaction and motivation but delivered with a lower roll-out cost and training needs

  • End-to-end planning processes and framework for account executives

  • Greater customer visibility thanks to a single view of the entire account portfolio
Screenshots

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